|Denmark Maine 04022
|Denmark Stage Stop House
Rules & Policies
|Check-in time is 4:00 PM. Check-out time is 11:00 AM. While we cannot guarantee an early check-in or late check-out
request is possible we are at times able to accommodate these requests, based upon occupancy.
Since we are a very small business we do ask that those that book our private cottages or private suites respect the fact that
last minute cancellations may leave our accommodations vacant, which is detrimental to our business. Please be
reasonably sure of your vacation plans prior to booking.
We have a strict cancellation policy.
Deposits are required to secure and guarantee your booking.
For booking more than 2 weeks away.
50% deposit of entire reservation due within 7 days of booking request. We will block the calendar immediately upon your
request but if check or credit card deposit is not received within 7 days the reservation will no longer be confirmed or
guaranteed and open for others to book.
For bookings less than 14 days in advance.
We require a deposit of 100% (including Maine state tax) to confirm your reservation. You may call to make your deposit
credit card or by sending a check, which needs to be received within 7 days of the booking request. We will block the
calendar immediately upon your request but if check or credit card deposit is not received within 7 days the reservation will
no longer be confirmed or guaranteed and open for others to book.
A confirmation will be sent to the email you provide. The remainder of your balance is due at check-in and can be paid with
credit card, check or cash.
As a very small business we are greatly affected by cancelled reservations, especially during peak seasons as we block those
dates for you to secure your reservation with us.
Your deposit will be refunded less a $100.00 or value of one night stay or whichever is less, for reservations cancelled outside
the 14 day window.
In the event the cancellation is received within 14 days of your arrival deposits are non-refundable. Exceptions may be
made due to serious health issues, severe weather, etc., however this does require verification and approval from The
Denmark Stage Stop House.
For weather related cancellations due to severe snowstorms, cancelled flights, medical emergencies, death in the family, etc.,
we will agree to modify the dates of your reservation. New dates are based upon availability. For flight cancellations,
medical emergencies, death in the family we require proof of the issue.
Smoking Policy - Absolutely no smoking anywhere inside the premises are allowed. Smoking is permitted outside, however
no smoking anywhere close to our barn that houses our horses. Guests who disregard our smoking policy in their
units/rooms will be charged a cleaning fee of one full nights stay to allow us to "clean" it for the next guest. Many people
have allergies to cigarette smoke and we must be respectful of everyone's needs. Please do not leave cigarette butts any
where on the grounds, dispose of them properly.
Please only well-behaved children allowed that respect our policy that no contact with our horses is allowed. This is for
their safety. We want everyone to enjoy our Equestrian Estate and the antics of Hot Shot and Jag, but from a safe distance.
While we want everyone to have fun while visiting us, no overly intoxicated and unruly guests will be allowed. While we
have no problem, at all, with the consumption of alcohol, we must consider the comfort of all our guests.
Illegal drug use is not acceptable at any time on the property.
Please do not change any of our accounts on television services to your own while you are here. Doing so will result in a
$25.00 charge for each account changed, whether it is our Roku, Netflix, Streaming Channels, Amazon, etc. We understand
everyone has their libraries and preferred channels, etc., but changing our accounts is a huge inconvenience both to us and to
our future guests. It takes considerable time to figure out 1. that you did so 2. to change it back to our own, sometimes
requiring we call the service to convince them that this is my service 3. the next guest is left without those television
options until we can fix the issue you created.
|Shawnee guests have a fire pit for their use. YOU ARE RESPONSIBLE FOR MAKING SURE ALL FIRE
AND EMBERS ARE OUT WHENEVER YOU LEAVE THE PIT UNSUPERVISED. THERE IS A GARDEN
HOSE ADJACENT TO FIRE PIT FOR THIS PURPOSE. AGAIN VIOLATING THIS POLICY IS GROUNDS TO
BE REQUIRED TO VACATE. We reserve the right to change or adjust this policy based upon weather and
NO BURNING OF CANDLES INSIDE OUR UNITS FOR YOUR PROTECTION AND OURS AS WELL AS OUR
OTHER GUESTS. Violating this rule is reason for removal without return of monies paid. We have
provided LED candle, which are very realistic in all rooms of our units.
PLEASE NOTE: For guests bringing along their dog(s) we charge a $25.00 pet cleaning fee, that is per
stay, not per night and not per dog. We regret the need to have to charge this pet fee however our
housekeeper has to do additional deep cleaning for following guests that may have pet allergies. No
more than 2 dogs are permitted in any of our accommodations. Due to insurance company regulations
we cannot accept Pit Bulls, Rottweilers or any dog with viscous tendencies.